Privacy Policy

Effective Date: August 17, 2026
Last Updated: August 17, 2026

Tite Home LLC (“Tite Home,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://titehome.com, submit an inquiry, request a home energy assessment, communicate with us, or use our services.

1. Information We Collect

We may collect information you voluntarily provide, including:

• First and last name

• Email address

• Telephone number

• Property address

• Homeownership status

• Utility provider

• Average utility-bill range

• Information about your roof, energy usage, or property

• Appointment preferences

• Communications, questions, and customer-service requests

• Any other information you choose to provide

We may also automatically collect:

• IP address

• Browser and device information

• Pages viewed and links clicked

• Referring website

• Date and time of visits

• Cookie and analytics data

• Advertising attribution information

2. How We Use Your Information

We may use your information to:

• Respond to inquiries

• Evaluate eligibility for a home energy assessment

• Contact you about requested services

• Schedule, confirm, reschedule, or remind you about appointments

• Provide service and account updates

• Deliver customer support

• Send marketing or promotional communications when you have provided the required consent

• Operate and improve our website, services, advertising, and customer experience

• Measure advertising performance

• Detect fraud, abuse, or security threats

• Comply with legal and regulatory obligations

3. SMS and Mobile Messaging

If you separately consent to receive text messages from Tite Home LLC, we may send messages related to:

• Your home-energy or solar inquiry

• Qualification and follow-up questions

• Appointment scheduling and reminders

• Service updates

• Customer support

• Special offers or promotional updates when you have expressly consented to marketing messages

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. You may reply HELP for assistance or contact us at info@titehome.com.

Consent to receive text messages is not a condition of purchasing any property, goods, or services. Marketing and non-marketing consent choices may be presented separately. We will use your selections to determine which communications you receive.

We do not share mobile information with third parties or affiliates for their marketing or promotional purposes. We may provide information to subcontractors that perform support services for us, such as customer service and communications delivery. Text-message opt-in information and consent are excluded from all other data sharing and will not be provided to third parties.

4. How We Share Information

We may disclose information to service providers working on our behalf, including providers that assist with:

• Website hosting

• Customer relationship management

• Form and survey processing

• Appointment scheduling

• Email, telephone, and text-message delivery

• Analytics

• Advertising attribution

• Spam prevention

• Data security

• Customer support

These providers may use information only as necessary to perform services for Tite Home LLC or as otherwise permitted by law.

We may also disclose information:

• To comply with applicable laws, court orders, subpoenas, or legal processes

• To protect the rights, property, safety, or security of Tite Home LLC, our customers, or others

• In connection with a merger, acquisition, financing, restructuring, or sale of business assets

• When you direct or authorize us to do so

We do not sell personal information. We do not sell, rent, or share text-message opt-in data or consent with third parties for their independent marketing.

5. Comments

When visitors leave comments on the website, we collect the information entered in the comments form, along with the visitor’s IP address and browser user-agent string, to assist with spam detection.

An anonymized string created from an email address, sometimes called a hash, may be provided to the Gravatar service to determine whether the commenter uses that service. The Gravatar privacy policy is available at https://automattic.com/privacy/. After a comment is approved, the commenter’s profile picture may be visible publicly with the comment.

6. Media

If you upload images to the website, avoid uploading images containing embedded location data, including EXIF GPS data. Website visitors may be able to download images and extract embedded location information.

7. Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, remember preferences, understand site usage, measure advertising performance, and improve our services.

If you leave a comment, you may choose to save your name, email address, and website in cookies. These convenience cookies may remain for one year.

If you visit a login page, we may set a temporary cookie to determine whether your browser accepts cookies. It contains no personal data and is discarded when the browser closes.

When a user logs in, we may create cookies that save login information and display preferences. Login cookies generally last two days, and display-option cookies generally last one year. Selecting “Remember Me” may preserve the login for two weeks. Logging out removes the login cookies.

If you edit or publish an article, an additional cookie may be stored in your browser. This cookie contains no personal information, identifies the edited article, and expires after one day.

You may control cookies through your browser settings. Disabling cookies may affect certain website functions.

8. Analytics and Advertising

We may use analytics and advertising technologies to understand how visitors use our website and how they interact with our advertising.

These technologies may collect device identifiers, IP addresses, browsing activity, referral information, and advertising-attribution data. Providers may process this information under their own privacy policies.

Information collected through these technologies is not combined with or treated as permission to send SMS messages. Text-message consent must be obtained separately.

9. Embedded Content and Third-Party Websites

Our website may include embedded videos, images, articles, forms, maps, or other content from third-party websites. Embedded content may behave as though you visited the third-party website directly.

Those websites may collect information, use cookies, deploy additional tracking, and monitor your interaction with their content. Their privacy practices are governed by their own policies, not this Privacy Policy.

10. Password Resets

If you request a password reset, your IP address may be included in the password-reset email for security purposes.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries

• Provide requested services

• Maintain customer and business records

• Complete appointments and follow-up

• Meet legal, tax, accounting, or regulatory requirements

• Resolve disputes

• Enforce agreements

• Protect against fraud or abuse

If you leave a comment, the comment and its metadata may be retained indefinitely so we can recognize and automatically approve follow-up comments.

For registered users, if any, we store the information provided in their user profiles. Users may be able to view, edit, or delete their personal information, except for information the system does not permit them to change. Website administrators may also view and edit this information.

SMS consent records may be retained as necessary to document consent, opt-out requests, and compliance with messaging requirements.

12. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of personal information

• Request a portable copy of certain information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Opt out of marketing emails

• Opt out of SMS messages by replying STOP

If you have an account or have left comments, you may request an exported file containing personal information we hold about you. You may also request that we delete personal information, except information we must retain for administrative, legal, security, or compliance purposes.

To submit a privacy request, email info@titehome.com. We may need to verify your identity before completing the request.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

15. Where Your Data Is Sent

Visitor comments may be processed through an automated spam-detection service. Other information may be processed by service providers that operate systems on our behalf, including website, CRM, communications, scheduling, analytics, and security providers.

Information may be processed in the United States or other locations where our service providers operate, subject to applicable legal protections.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the website after an update is subject to the revised policy.

17. Contact Us

For questions, privacy requests, or concerns about this Privacy Policy, contact:

Tite Home LLC
Website: https://titehome.com
Email: info@titehome.com